Terms of Service

Terms of Service Policy

Effective: March 01, 2025

Last Updated: March, 03, 2025

Introduction

Welcome to LoonEh! (“we,” “our,” “us”). These Terms of Service (“Terms”) govern your access and use of LoonEh! and its associated services, including our website [looneh.net] (the “Platform”, “Site”). By using the Platform, you agree to comply with these Terms. If you do not agree, you must discontinue your use of the Platform immediately. We are not responsible for your misuse of our services or Platform. 

Eligibility

LoonEh! is not intended for individuals under the age of 13. If we discover that a minor has created an account, we will take appropriate steps to remove their information. We are not responsible for individual account creation and advise parents and guardians to monitor their child’s online use. Parents should not allow children under the age to use our site, and knowledge of such goes against our policies, which could be subject to action. 

User Conduct

All users on LoonEh! agree to use the Platform to connect with others, express themselves, engage safely with the community, and support Canadians. Users agree they will not:

• Engage in harassment, bullying, hate speech, or discrimination based on race, gender, religion, nationality, disability, or other protected attributes
• Post, share, or distribute pornographic, violent, graphic, or inappropriate content
• Engage in spamming, scamming, or fraudulent activities
• Impersonate others, including individuals, brands, or organizations
• Use the Platform to promote or facilitate illegal activities, including but not limited to hacking, drug trafficking, and exploitation
• Violate intellectual property rights, including unauthorized use of copyrighted material
• Circumvent security measures, attempt to disrupt our Platform, or interfere with the experience of other users

Banned content on the Platform includes, but is not limited to, the following:

• Doxxing, impersonation, identity theft, fraud, and other unlawful behavior 
• Promotion of self harm, suicide, and harming of others or living things
• Misleading altered content that may harm individuals or entities, such as deepfakes 
• Pornographic, violent, graphic, nonconsensual, and destructive content
• Promoting, planning, or organizing illegal activities 

Violation of these rules may result in immediate account suspension, deletion, and/or reporting to law enforcement.

User Responsibilities

To ensure a safe and functional experience on LoonEh!, users agree to the following responsibilities:

• Keeping Account Information Updated: Users must provide accurate and up-to-date information when creating an account and update it as necessary to reflect any changes
• Account Security: Users are responsible for maintaining the confidentiality of their login credentials, including passwords and security settings. Any unauthorized access to an account must be reported immediately to LoonEh!
• Prohibited Account Sharing & Unauthorized Access: Sharing login credentials, allowing others to access your account, or attempting to gain unauthorized access to other users’ accounts is strictly prohibited. Such actions may result in account suspension or termination
• Content & Interaction Responsibility: Users are accountable for the content they post and their interactions on the Platform. Engaging in harmful, illegal, or misleading activities will result in enforcement action by LoonEh!

Fair and Free Use

Unique to LoonEh!, our Fair and Free Use Policy allows all eligible users to speak openly and free from corporate or tech-giant influence, within the appropriate conduct of the Terms. As an independent Canadian platform, we support all voices and freedom of speech, reflective of a cherished right in our country. All users have the right to express ideas, beliefs, opinions, to create groups, to have private discussions free from surveillance, to share information, and to engage with others.

Content Ownership and Licensure 

You retain the ownership of your individual shared content on LoonEh!, such as texts, images, videos, posts, and other material uploaded to the Site. By posting such content, your grant LoonEh! a non-exclusive, worldwide, royalty-free license to use and display the content in connection with the Platform. You are responsible for ensuring your content does not violate laws, intellectual property rights, trademarks, etc. We are not responsible for what users post and the unlawful use of content on our Platform, but we will take action to remove such content whenever identified. We, thus, deserve the right to delete any content that violates these terms. 

Privacy and Security 

We strongly advise users to not share vital or sensitive information on LoonEh!, including with other users privately or publicly on the Platform and to exercise caution if doing so. We take reasonable security measures to protect your data, as expressed in our privacy policy, but we cannot guarantee an impenetrable system. Like with all your accounts, we suggest using a strong and complex password, which you can change at your discretion whenever needed. Never share your password with other users. Requesting such information from others is a violation.

Compliance with Canadian Law

By using LoonEh!, you agree to abide by all applicable Canadian federal, provincial, and territorial laws and regulations. Users are prohibited from engaging in activities that violate Canadian legal standards, including but not limited to:

• Hate speech and discrimination under the Canadian Human Rights Act
• Defamation under Canadian civil law
• Copyright and intellectual property infringement under the Copyright Act
• Fraud, identity theft, and other criminal activities under the Criminal Code of Canada
• Unsolicited communications and spam under the Canada Anti-Spam Legislation (CASL)
• Privacy violations under the Personal Information Protection and Electronic Documents Act (PIPEDA)

Failure to comply with Canadian law may result in the suspension or termination of your account, legal action, or reporting to law enforcement agencies as required.

Reporting Violations

If you witness or experience any violations of these Terms, including harassment or misconduct, please report the issue using our in-platform reporting tools or by contacting us at report@looneh.ca. You can get involved in securing LoonEh! by reporting content or users that you believe go against our policies and our team will review them as soon as possible. When a report is filed, we may or may not contact you for or with further details. 

Account Termination and Suspension 

We reserve the right at any time to suspend or terminate accounts for any reason, especially when users violate the Terms or perform other harmful actions, such as:

• Engaging in criminal activities or dangerous behavior
• Threatening or endangering other users
• Repeatedly violating our community guidelines
• Attempting to manipulate, hack, or compromise the Platform

Suspended users may appeal their ban by contacting support@looneh.ca, but reinstatement is not guaranteed. Personal data is stored on our servers as long as it is necessary to provide our services. Generally, we retain account data while the account is active and delete or anonymize it within 12 months after account deletion, unless retention is required for legal, security, or regulatory compliance. Messages and posts may be stored for up to 24 months unless manually deleted by the user. Metadata such as logs and device information may be retained for a longer duration for security auditing and investigations.

Third-Party Links & Services

LoonEh! may contain links to third-party websites or services. We do not endorse or assume responsibility for third-party content, including that which is shared by users publicly or privately. Your interactions with such third parties and how you share their information is governed by their respective policies.

Amendments & Updates

We reserve the right to update these Terms at any time. Changes will be communicated via email, platform notifications, or other appropriate means. Continued use of LoonEh! after updates constitutes agreement to the revised Terms.

Contact Us

For questions or concerns regarding these Terms, contact us at support@looneh.ca.

×

Privacy Policy

Privacy Policy 

Effective: March 01, 2025

Last Updated: March, 03, 2025

Introduction

LoonEh! (“we,” “our,” “us”) is committed to protecting your privacy, and we want to disclose how we collect, use, and safeguard your information when you use our social media platform, located at [looneh.net and/or looneh.ca] (the “Platform”, “Site”). We encourage you to read the policy in its entirety, as it applies to all registered users, visitors, and other individuals who access or interact with our services.

We use this policy to explain your rights with your personal information and our consented use by the acceptance of said policy. We also want you to understand how you can control your personal information and privacy. By using LoonEh! and its services, you consent to the collection, use, and sharing of your personal information as described in this policy. If you do not agree, you can safely refrain from using our services.

What Information We Collect 

Information You Provide

We collect information that you provide directly to us when you:

• Create an account (e.g., name, email address, username, password, profile picture)
• Create content on the platform, such as posts, videos, images, etc.
• Engage with content in forums, posts, timelines, videos, etc. 
• Contact us for support or inquiries on email, online, or social media
• Messages are sent and received, including their content, subject to applicable law
• Participate in surveys, promotions, or contests
• Configure your account settings, including privacy settings

Automatically Collected Information

We collect certain data automatically when you use LoonEh! for it to function, including:

• Device and Connection Information: IP address, browser type, operating system, device information, screen size and resolution, cookies, etc.
• Usage Information: Pages visited, time spent on the platform, interactions, connections, settings, and preferences
• Cookies and Tracking Technologies: We use cookies, pixel tags, and similar technologies to analyze trends and improve user experience

How We Use Your Information

We strictly collect user data that is provided to us through the consent of users engaging with our platform. The purposes of collecting information depend on the information collected and how the user is engaging with the platform. For some purposes, we use information across multiple devices or apps so you can experience LoonEh! free of interruptions. Nearly all information is automatically processed and not personally stored or reviewed unless required under the consent of this policy agreement. 

Here are the ways we use your data:

To Provide and Personalize The Service 

At the fundamental level, we use your information and personal data to provide the service LoonEh! and improve its functionality and products. Your use of the Site stores user information that allows you to see recommendations geared towards you to enhance your experience and promote the connections made on LoonEh!. You can have control over what you see by controlling who you connect and engage with. 

To Promote Safety and Security 

We store information on our servers to ensure your account is consistent and displays the information and files you want. You can edit this information at any time, but we have the right to investigate suspicious use and activity on the Platform to protect its users and our brand. We may also protect the identity of others by deactivating accounts that impersonate others. All unlawful, fraudulent, and harmful behavior will be combatted and removed from the Site and not be tolerated; users can expect account deletion and the contacting of authorities. Platform use is monitored to detect and prevent spam and unsolicited behavior. Lastly, and all encompassing, we use user data to find and address violations to our policies and agreements. 

To Communicate With Users

The information you provide allows us to communicate with you in different ways. If authorized, we can send messages and emails about the Platform, using the details in your account. If you decide to participate in surveys or research, we may contact you as needed. When you contact us, we will respond as able using the appropriate service or third-party as necessary to communicate with you. Depending on your personal settings, we may send your marketing or advertising campaigns and communications, which you can stop at any time.

How We Share Your Information 

In order for the Platform to operate and offer the entirety of its services for all users, third-party integrations, providers, and services are used. However, LoonEh! does not and will not sell your personal information to any service or entity at any time. 

Information is shared strictly on an as needed basis for:

Service Providers who use it to host LoonEh!, including databases, web servers, security services, domain authorities, third-party plugins and more. This data is only stored and used by these providers so they can offer services that allow our Platform to operate securely and safely. Current partners include Web Hosting Canada for server cloud hosting, Google Analytics for site usage analysis, WordPress for website development, Buddy Boss for social media software management, and their associated partners. 

Authorities who may request it by law which LoonEh! must and will comply with at all times. We may disclose personal information when required by subpoena, warrant, court order, or government request. If legally permissible, we will notify the affected user before disclosing their data. In emergency situations where imminent harm is suspected, we may provide necessary data without prior notice.

Marketing Providers who may require consent to user information, based on their personal settings, in order to provide them with ads that are Canadian and/or appropriate for them. 

Data Storage and Security 

In order to maintain our Canada first vision, your data is securely stored in Canadian cloud servers, provided by Web Hosting Canada. Unlike current platforms, LoonEh! manages user data strictly within Canada and stores it within Canadian databases. We further comply with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA). Any data shared with third-parties as described above may be stored outside of Canada for them to perform operations, where such data will remain safe. However, no current system is invincible, and, thus, we cannot guarantee perfect security of our databases, nor can we guarantee that the information you supply will not be intercepted while being transmitted to and/or from us over the internet or Platform.

How to Manage Your Information and Rights 

You have the right to your information and privacy, including the ability to authorize entities like LoonEh! on how it is used. By using our Site and services, you consent to the use of your information within the bounds of this policy. We offer a variety of ways in which you can manage, delete, or change your information and settings at any time. If you have concerns about the security of your data once your account is deactivated, contact us for a personal review. Your rights may also be extended beyond this policy as governed by local law. Users can disable cookies through their browser settings, but this may impact their experience on the Platform. Additionally, some tracking (such as essential cookies for security) cannot be disabled.

For users located in the European Union (EU) or the United Kingdom (UK), additional rights under the General Data Protection Regulation (GDPR) may apply, including the right to data portability and the right to request deletion (“right to be forgotten”). If you are an EU/UK resident, you may request data deletion by contacting us at myprivacy@looneh.ca 

How Long is Your Data Stored?

Personal data is stored on our servers as long as it is necessary to provide our services. Generally, we retain account data while the account is active and delete or anonymize it within 12 months after account deletion, unless retention is required for legal, security, or regulatory compliance. Messages and posts may be stored for up to 24 months unless manually deleted by the user. Metadata such as logs and device information may be retained for a longer duration for security auditing and investigations.

Children’s Privacy

LoonEh! is not intended for individuals under the age of 13. If we discover that a minor has created an account, we will take appropriate steps to remove their information. We are not responsible for individual account creation and advise parents and guardians to monitor their underage child’s online use. Parents should not allow children under the age to use our site, and knowledge of such goes against our policies, which could be subject to account deletion and/or suspension. LoonEh! does not assume responsibility for how individuals engage online, but our team ensures strict safety and moderation to provide a safe service. 

Changes to This Policy

Any and all changes will be communicated with users readily through email, Site notifications, or other agreed to methods. We may update this policy at any time to ensure it reflects our brand and goal to provide a secure and safe platform for Canadians and our friends. We do, however, encourage you to periodically review the policy for the latest details and information. 

Questions and Concerns

You can reach us at any time if you have questions, require clarification, or have concerns regarding your privacy or use of LoonEh! at myprivacy@looneh.ca 

×